O-JUICERS RETURN POLICY
O-Juicers will accept returns within 30 days of
receipt subject to the following terms and conditions; If, within 30 days, you
are not completely satisfied with your purchase, please contact O-Juicers for
a Return Authorization (RA) number. No return can be accepted without our prior
authorization - Unauthorized returns will be refused by our Receiving Department.
Customer is responsible for both actual outbound and return shipping and handling
charges. Once we receive an authorized return, a store credit will be issued
for the actual cost of product minus shipping and handling costs. Shipping charges
are not refundable.
Custom Orders
There is no refund or exchange on any custom orders including, but not limited to, custom length cuts. special made items and special order items not normally carried in our warehouse.
Return Policy Exceptions
FILTERS/CARTRIDGES – Only new, un-opened
replacement filters may be returned within 30 days.
JUICERS - Only new, un-used juicers may be returned
within 15 days. Juicers are not returnable if used. When returned, a store credit
will be issued for actual cost of product minus actual shipping, handling and
outbound freight costs.
SPECIAL ORDER ITEMS - Special Order Items are non
returnable.
ITEMS PURCHASED WITH STORE CREDIT - Items purchased
with store credit are non returnable.